Privacy Policy

Effective January 1, 2020

This Privacy Policy applies to the Active Group, Inc. (“Active Group,” “we,” or “us”) owned and operated websites and applications and governs data collection and usage. By using our website or apps websites www.active.company, and Active Group mobile applications (“the Site”), you consent to the data practices described in this policy. The Site provides web and mobile applications, activity tracking, and other services offered by Active Group (the “Services”).

We will collect personal data that you submit or which we collect through your use of our properties. We may disclose this personal data to Active Group’s customers, and third-party service providers as described in more detail below. We will keep you informed about products and services that we believe may be of interest to you as a user of the Active Group websites. We also use cookies to allow us to provide our services and products. You may review the Privacy Policy in its entirety below.

If you have questions or concerns about our privacy policy or practices, please contact us at privacy@active.company.

Your access to and use of the Site is subject to this Privacy Policy and all applicable laws. By submitting your contact information to receive a quote or more information from us through the Site, or accessing and/or otherwise using the Site, you consent to Active Group use of your Personal Data as set forth below in this Privacy Policy. If you do not agree to this Privacy Policy, then you may not use the Site and you should submit your contact information to the Site. This Privacy Policy may be changed by us from time to time without notice to you, and the governing version will be posted on the Site. Please review this Privacy Policy on a regular basis as your use of the Site will be governed by the then-current Privacy Policy

Notice to California residents

Except as expressly identified below, we do not disclose a user’s personal data to any third-party for such third-party’s direct marketing purposes. Thus, under California Civil Code Sections 1798.80-1798.84, Active Group has no obligation to a California resident to provide further information regarding Owner’s use of the California resident’s personal data.

Notice to Utah residents

Except as expressly identified below, we do not disclose a user’s personal data to any third-party for such third-party’s direct marketing purposes.

What this Privacy Policy Covers

This Privacy Policy covers our treatment of Personal Data that we collect through your use of the Site and when you use Services provided on the Site. This policy does not apply to the practices of companies that we do not own and/or control or to people that we do not employ or manage.

Our Legal Basis for Collecting, Storing and Processing your Personal Data

If you have subscribed to use the Site in order to obtain the Services, we collect, store and process your Personal Data out of a contractual necessity in order to provide you the Services.

In certain cases, we may store and process your Personal Data in order to comply with Active Group’s legal obligations for record keeping and other compliance with laws or regulatory compliance.

The Personal Data we hold about you is processed by us on the basis of our legitimate interests in providing the Services. Based upon the type and amount of data we collect, we have made a determination that our legitimate interest in using such Personal Data is not outweighed by any detriment to you.

Information Collection and Use

Through your use of the Services, we may collect the following “Personal Data” from you if you choose to provide it, including:

  • Your name, email, address and/or telephone number (“Contact Information”).

  • Pages viewed, emails from us that you opened, browser type, operating system, and device information, your mobile operating system (OS), a mobile device identifier embedded by us, or other commonly used mobile device identifier if you access the Site on a mobile device (“Analytical Information”).

  • Your date of birth.

We do not collect any more Personal Data from you than what we have determined is needed for us to provide the Services or that you have decided to share with us to more personalize the Services, and to comply with applicable laws.

How Your Personal Data May Be Used

We may use Analytical Information to improve the performance or layout of our website; to develop new services and ideas; and to better administer and troubleshoot our systems. Specific uses include:

  • Name - Your name is used for identification within the application and personalization of emails or notifications.

  • Email - Your email may be used for purposes of password reset assistance and transactional emails such as sales, payments, and recurring subscription processing. It may also be used for app based notifications such as feature announcements or exercise reminders.

  • Unique Identifiers - We generate a unique identifier for your account as part of account creation in order to distinguish your data from other users within the Site.

We may use Contact Information, User Data, Third Party Data and other Personal Data to provide you the Services on the Site; to evaluate and improve the Services; to fulfill your requests for information; and to contact you about Active Group products or services and those of our affiliates, based on the preferences you have indicated.

We provide you the opportunity to consent to receive commercial email from us related to the Services or information that we deem you may be interested in when you seek more information from us. We will give you the opportunity to "opt out" of receiving any unsolicited information from us or to limit the unsolicited information you receive from us to information regarding the Services or information you specifically request or information we determine you may find useful as a result of your use of the Site.

Information Sharing and Disclosure

Except as otherwise described in this Privacy Policy, we will not share your Personal Data with any other person or company. We will share your Personal Data to other companies or people when:

  • We need to share your information to provide a product or service you have requested;

  • We need to send the information to companies who work on behalf of Active Group to provide a product or service to you. Unless we tell you differently, we only provide these companies the minimum amount of information that is necessary for them to assist us and these companies do not have any right to use the Personal Data we provide to them beyond what is necessary to assist us;

  • We find that your actions on our website violate the Terms and Conditions of Use, any of our usage guidelines for specific services or any agreement; and

  • As required to respond to or initiate subpoenas, court orders, or legal process.

How long do we keep your information?

We will store your information for as long as you have an account with Active Group. 

Your Ability to Modify Our Use of Your Personal Data

Under the GDPR, you have the following rights related to Active Group use of your Personal Data.

  • Right to withdraw consent. You have the right to notify Active Group that you no longer want them to process or use your Personal Data. You can do that by contacting Active Group at the email or mailing address below.

  • Right to data portability. You have the right to obtain a copy of your Personal Data stored and processed by Active Group and direct Active Group to transfer your Personal Data to another controller via csv format.

  • Right to erasure/Right to be forgotten. You have the right to request that any of your Personal Data being stored or processed by Active Group is deleted from our records. However, while we can delete your Personal Data from our current records, copies of your data may be stored in Active Group’s inactive and archived records and will be deleted in accordance with Active Group’s then-current document management policy. In some cases, your Personal Data may be continued to be stored in archived records of transactions or activities where Owner is required by law to retain such records.

  • Right to restriction of processing. You may request that Active Group restrict the processing of your Personal Data. In such case, this may affect your ability to use the Site.

To exercise any of your rights above, please contact Active Group at privacy@active.companyor 5130 Gateway Blvd. E., El Paso, TX 79905. If you choose to exercise any of your rights listed above, it may affect your ability to use the Site, as the operation and functionalities provided on the Site may require the use of your Personal Data.

Ability to Review and Edit Your Information

You may review and approve the Contact Information about you that was stored in our database and obtained through your use of the Site. Upon your written request, we will remove that information from our database or change or correct personal data that you state is erroneous within applicable regulatory or other legal requirements. You should understand, however, that information about you in our database might come from a number of sources.

Security

We will take reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction of your Personal Data, taking into due account the risks involved in the processing and the nature of the personal data. However, no electronic storage method or data transmission over the Internet can be guaranteed to be 100% secure.

Commitment to Children’s Privacy

In compliance with the Children's Online Privacy Protection Act, 15 U.S.C., §§ 6501-06 and 16 C.F.R., §§ 312.1-312.12, the Site does not collect information from children under 16 years of age, and we do not intentionally collect information from persons under sixteen (16) years of age. Use of the Site is limited to users that are sixteen (16) years of age and older. By using the Site, you represent that you are sixteen (16) years of age or older.

Changes to this Privacy Policy

We reserve the right to change, modify or otherwise update this policy at any time. These changes or updates will be effective immediately. We may provide you notice of such changes when they are material, such notice may be given by posting on the Site, by electronic or conventional mail or by any other means by which you obtain notice of the changes or updates.